Returns/Exchanges

Would you like to return or exchange your order at Luxury Babes?

No problem! You can exchange your items within 14 days of receipt.

Once your order is received at our facility, your return/exchange will be processed within 7 business days. Luxury Babes is not responsible for any loss during shipping, and we do not cover return or exchange shipping costs.

Return Policy

Ensure that your return meets the following requirements:

• The items must be unworn. This means no creases in the shoes, no dirt, and no signs of wear.
• The shoebox must be in the same good condition as it arrived.
• All tags (such as factory tags, extra laces, additional cards, and any other included accessories) must remain attached to the product.
• Always ship your return in an extra outer box. Keep your shipping receipt safe! We are not responsible for lost return shipments.

Cancellation Policy

Would you like to cancel your order?

• Within 24 hours: No additional costs will be charged.
• After 24 hours: Shipping and payment processing fees will be applied. Since we operate internationally, we incur costs within 24 hours to ensure your package reaches you as quickly as possible. Additionally, if you placed your order using Klarna, we incur non-refundable fees from Klarna, which we must also charge. These costs depend on the order amount.

 

Refused packages upon delivery: A €15 fee will be charged to cover shipping and payment processing costs.