Delivery
Shipping Costs:
- Netherlands: FREE
- Europe: FREE
- Other countries: €10
Delivery Time:
Our standard delivery time is 2-14 business days, and we ship with DPD, PostNL, or UPS. During peak periods, shipping may take slightly longer, but you will receive updates.
We also offer a 48-hour express shipping collection, where selected items are shipped within 48 hours.
You will always receive email updates with a tracking code so you can track your package. Additionally, all our shipments are insured.
There are no import fees or additional duties for international shipments within Europe.
During busy periods, it may take longer from the time of ordering (we will inform you if this is the case).
Contact:
Do you have questions about our products or your order? Feel free to send us an email via our contact form.
Important Information:
- If your package is marked as "delivered", but you have not received it, please inform us within 5 business days. After this period, we can no longer be held responsible for the loss, as the insurance will no longer apply.
- We are not responsible for incorrect addresses entered during checkout.
- We are not responsible for lost packages when DPD marks them as delivered at the door or around the house.
- Packages that are not collected from a pickup point or returned to us due to an incorrect address will incur a €30 fee.
